Privacy Policy
1. Introduction
Welcome to Universal Workwear (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [your website URL], use our WooCommerce store, or interact with us in other ways.
2. Information We Collect
Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.
Non-Personal Information: We also collect non-personal information such as your IP address, browser type, referring website, and pages you visit. This information helps us understand how visitors interact with our site.
3. How We Use Your Information
We use your information for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you regarding your orders or inquiries
- Sending you promotional information and updates, if you have opted in
- Improving our website and customer service
- Analyzing site usage and trends to enhance user experience
- Complying with legal obligations
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as outlined below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering products.
- Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests or orders.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.
5. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Universal Workwear
Shop 3, 141 Great Eastern Highway
Bellevue WA 6056
Email: info@universalworkwear.com.au
Phone: (08) 9274 6277